Katy
8/10
United Kingdom 🇬🇧
Pros: Excellent location Walm room Clean beds and towels
Cons: Bathroom needed updating cracked bath panel and paint a bit grubby looking but usable
Nigel
10/10
United Kingdom 🇬🇧
Pros: Spacious, clean and comfortable room. Considering the price includes entry to the castle and all its entertainment (excluding special events, but even those are heavily discounted), what more could one wish for?
Daria
10/10
United Kingdom 🇬🇧
A 10/10 stay
Pros: I would give this hotel 10 out of 10! When I booked the suite (Room 9), the photos on Booking.com still showed the old furniture and sofas, so it was a lovely surprise to arrive and find everything newly replaced, the new furniture looks fantastic and is super comfortable. The room itself was an absolute blast,comfy beds, great layout and a handy little kitchen. Even though you can only reheat food there, I appreciated being able to use the shared kitchen in the building opposite for proper cooking. The heating worked perfectly and the room stayed nice and warm throughout our stay. The staff were friendly, welcoming and always happy to help. A big plus for having an EV charging station, that was incredibly convenient. And I have to mention the local café: the food was next level, especially the beef stroganoff! Overall, an excellent experience, highly recommend this place and would definitely stay again.
Cons: Everything was great
Brenda
9/10
United Kingdom 🇬🇧
A very comfortable stay in quirky accommodation situated right next to the castle!
Pros: The bedroom was comfortable and the facilities good ie kitchen, dining room and lounge . The grounds of the castle are wonderful and the owls and birds of prey fantastic. The whole atmosphere is fabulous. The castle is located in a lovely part of Cumbria and really central for attractions such as the Ratty steam train
Cons: There was nothing we did not like
Robert
9/10
United Kingdom 🇬🇧
Comfortable and pleasant stay in a beautiful location.
Pros: Room was quirky, close to Castle gardens and owl centre, very quiet, comfortable. The kitchen and lounge were spacious and well equipped. Staff were very friendly and helpful.
Cons: I couldn't get the TV to work until the morning I left, when I realised that I had to unplug either the kettle or bedside light to plug it in! Even then, I couldn't get any live television, just things like Netflix and BBC Sounds. This wasn't a major issue as I was able to watch BBC1 live on my laptop thanks to the very fast wifi!
John
9/10
United Kingdom 🇬🇧
Beautiful location - stunning grounds. Very peaceful
Pros: We ate breakfast at the in-house restaurant/cafe and it was very good. Possibly, there could have been a bit more choice but the dining room (former stable block) was very in keeping with the location. Owl display - was excellent Location - outstanding Gardens and grounds - outstanding Room - spotless On site parking - excellent Staff - very friendly and helpful
Cons: The TV didn't work -it didn't bother us but migh have been irritating for some. Reception apologised and said that they will look at it